Return Policy

Return Policy

Thank you for shopping at "KÉ-JÉ".

 

Information Collection and Use

We may collect personal information that you provide to us when you interact with the Site, make a purchase, or sign up for our newsletter. This information may include but is not limited to:

  • Name
  • Contact information (email address, phone number, shipping address)
  • Payment details

We collect this information for the purpose of providing and improving our services, communicating with you, processing your orders, and sending you relevant information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience on our website and to analyze how you use the Site. This information may include your IP address, browser type, operating system, and browsing behavior.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Data Security

We implement security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Your Choices

You can choose not to provide certain information, but it may limit your ability to use certain features of the Site. You may opt-out of receiving promotional emails from us by following the instructions provided in those communications.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us.

 

Information Collection and Use

We may collect personal information that you provide to us when you interact with the Site, make a purchase, or sign up for our newsletter. This information may include but is not limited to:

  • Name
  • Contact information (email address, phone number, shipping address)
  • Payment details

We collect this information for the purpose of providing and improving our services, communicating with you, processing your orders, and sending you relevant information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience on our website and to analyze how you use the Site. This information may include your IP address, browser type, operating system, and browsing behavior.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Data Security

We implement security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Your Choices

You can choose not to provide certain information, but it may limit your ability to use certain features of the Site. You may opt-out of receiving promotional emails from us by following the instructions provided in those communications.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us.

. We want to ensure that you are completely satisfied with your purchase. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

Contact Us

If you have any questions on how to return your item to us, contact us.

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